Venue Operations Assistant
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Job no: 554959
Work type: Student Assistant - Federal Work Study
Location: Chico
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants
Our Commitment to Equity, Diversity, and Inclusion:
Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with bilingual and/or diverse abilities are encouraged to apply.
| Position Title: |
Venue Operations Assistant
|
| College/Unit/Division: |
University Advancement |
| Department/School: |
University Public Engagement
|
| Application Deadline: |
2/20/26
|
| Seasonal Role Working Dates: |
Academic Year 26/27 (with limited opportunity for Summer work)
|
| Student Employee Classification Level: |
Student Employee I - $16.90
|
| Position Available for the Following Funding Types: |
Federal work study preferred. |
| Location Type: |
On-site |
| Role Description: |
Job Title: Venue Operations Assistant
Department: University Public Engagement
Reports To: Patron Services Specialist
Position Type: Part-Time / Student Employment
Pay Rate: $16.90 per hour
Position Summary:
The Student Event Staff position is an entry-level role that provides essential front-line support during campus and public events. Team members play a vital part in creating a safe, organized, and welcoming environment for guests by scanning tickets, monitoring entry points, directing patrons, and providing excellent customer service.
Key Responsibilities:
- Greet and interact with guests in a professional and friendly manner.
- Scan and verify event tickets using provided equipment.
- Assist in controlling access to event spaces by monitoring entry and exit points.
- Provide directional assistance and general information to patrons.
- Support basic security procedures by reporting suspicious activity and enforcing event guidelines.
- Always maintain a strong customer service presence.
- Follow all event protocols, safety procedures, and instructions from supervisors.
- Assist with setting up or takedown tasks before and after events, as needed.
- Mandatory working during all Commencement ceremonies.
- Other duties as assigned.
Qualifications:
- Must be a currently enrolled student at California State University, Chico.
- Strong communication and interpersonal skills.
- Ability to remain calm and courteous in a fast-paced or crowded environment.
- Dependable, punctual, and able to work independently or as part of a team.
- Prior customer service experience is a plus but not required.
Preferred:
- Interest in public events, performing arts, or athletic events.
- Bilingualism is preferred but not required.
Work Schedule:
- Flexible; primarily evenings and weekends based on event schedule.
Minimum Qualifications: must be a work study recipient.
|
| Applicants Must Provide: |
- Resume
- (Class schedule / availability) - Available evenings and weekends.
- (Work study / financial aid award) - Work Study
|
| Job-related questions should be directed to: |
- Luis A. Rodriguez, Search Committee Chair
Sierra Hall 102 and 530-898-6972
lrodriguez50@csuchico.edu
|
Additional Information:
All work must be performed within the State of California.
Compliance training completion (approx. 4 hours of work time) is required of this position within the first 30 days of work.
The person holding this position may be considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) is not required for this position.
For disability-related accommodations, please call the ADA Coordinator at (530) 898-5959.
All positions are contingent on funding.
Chico State is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status and only employ individuals authorized to work in the U.S.
CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555. It is also available on the web at Annual Security & Fire Safety Report.
Advertised: Pacific Standard Time
Applications close: Pacific Standard Time
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